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NOW TICKETING
PAST SHOWS
NUMBER OF MEMBERS AUSTRALIA WIDE
186,153
NUMBER OF TICKETS SENT
2,853,737
NUMBER OF COFFEES CONSUMED
30,650
HOW IT WORKS
Tickets are sent out on a first come, first served basis.
Sign up to our Mailing List and follow us on INSTAGRAM, FACEBOOK and TIKTOK so you don’t miss new show announcements.
Every audience member over 18 must sign up for their OWN account on our ticketing system.
We verify your email & mobile and we also ask for your date of birth and address.
Each show has an Appearance Release & Non Disclosure Agreement - a legally binding contract between each audience member and the Production Company.
STEP 3: REGISTER FOR TICKETS (THEY ARE FREE TOO!)
When a show launches, you can apply for up to 4 tickets to as many sessions as you like.
You’ll need to enter the full name, age, direct email and Access Requirements of each guest. Do not use multiple emails you own. Each show has a minimum age. Audience members U18 must be accompanied by a Legal Guardian. These 'dependant tickets' are are attached to the Lead Booker
You may receive an instant ticket offer, but If the show hasn't started ticketing or all ticket offers are out, your request will go into a queue. AKA ‘Application Pending’.
In Applications & Tickets you can check/update invited guest details via Manage Booking > Edit Guest Details.
If you do not get a ticket offer you may receive an email offering to be added to a Last Minute Standby List.
If you receive a ticket offer you and any invited guests will have 48 hours to accept.
For members a reminder email and SMS is sent after 24 hours.
For non members, we will only send an email.
If your ticket offer times out or is declined, the next booking in the queue will receive an offer.
When you accept your ticket you will receive an email with your tickets attached. You can also download the tickets from your account in Applications & Tickets.
STEP 6: CONFIRM YOUR ATTENDANCE
We'll send you a Check-In SMS (like airline tickets) to confirm your attendance.
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IF THE ARRIVAL TIME IS BEFORE 11AM: the SMS will be sent between 5pm to 6:30pm the night before the show.
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IF THE ARRIVAL TIME IS AFTER 11AM: the SMS will be sent between 7:30am to 9am on the day of the show.
If you don’t receive the SMS, Check In via Applications & Tickets in your profile. Respond within a 2 hour timeframe or your ticket may be cancelled and offered to someone on the Last Minute Standby List.
STEP 7: ENJOY THE SHOW!
Make your way to the Audience Meeting Point. Join the queue for your ticket type. Have your ticket ready to be scanned. If required, also have your ID ready (U18's do not need ID). On rare occasions, seats may be removed from the studio due to circumstances beyond our control. If you have checked in, arrive on time, and still can’t get a seat, you will be offered guaranteed VIP tickets to another show.
STEP 8: JOIN THE CONVERSATION
Make sure you are following the That's The Ticket socials on FACEBOOK, INSTAGRAM and TIKTOK.
We love it when audience members share their experience with us so please tag us in your posts!
We regularly post audience content, run promotions and will let you know when the shows you attended will be broadcast.
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